Frozen, controlled or ambient, planned for the whole route.
Ambient, or cold chain at Controlled temperature or Frozen. We match the condition to the technical sheet or SDS before we quote.
Where condition breaks a test.
The sample that loses its condition.
A sensitive sample is only valid if it arrives the way it left.
We confirm the condition the test needs and quote the matching service. See: Food.
The sheet that disagrees.
The technical sheet can state a different condition from the one the team asks for.
We check the two against each other before pickup and settle the condition with you. See: Food, Flavors & fragrances.
Mixed conditions in one request.
Frozen and Ambient items in one box put both at risk.
We split the shipment by condition. See: Food.
How we hold the condition from pickup.
Ambient
Standard handling for stable samples.
Controlled temperature
Insulated packaging and planned cold chain handoffs.
Frozen
For samples that must stay frozen to the lab.
Hand carry option
An on-board courier can travel with sensitive material.
What you send for this service.
You send: The condition the test needs.
Plus the five details every request starts with. See the five details
- Services
- Temperature controlled
- Condition
- As the test needs
- Risks planned
- Spoiled
- Date it must land
- [your date]
- Owner
- One named Samplify team
- Technical sheet checked
- Condition confirmed
- Packing matched
- Five details received
- Planned back from your date
- Route plan sent to you
- Pickup
- Receiver confirms
Example only. Not a real shipment or client.
Often planned with Packaging, kitting and labeling. Questions on NDAs, cover or DG? Read the answers.
Short answers before you ship.
Which conditions can you ship?
Ambient, Controlled temperature or Frozen.
How do you choose the condition?
We match the condition to the technical sheet or SDS before we quote, and settle it with you if the two disagree.
Can frozen and ambient items go in one box?
We split the shipment by condition, so one does not put the other at risk.
Can someone travel with a sensitive sample?
Yes. An on-board courier can travel with sensitive material.
What do I need to send?
The condition the test needs, plus the five details: origin, destination, sample, date and SDS.
Related guide: How do I ship a frozen or temperature sensitive sample?