Privacy policy

Who we are

This site is operated by Samplify, by TBTB Global. Address: 11921 S Dixie Highway, Suite 225, Miami, FL 33156. For anything about your personal data, write to hello@wesamplify.com.

This policy covers how we collect, process, store and use personal data, on any medium, when you contact us or work with us.

Where the information comes from

The personal information we process may come from business negotiations, the performance of contracts and forms you send us. In practice this means the contact details you send us by email, phone or WhatsApp, and the shipment information you share.

How we use it

• To carry out activities directly related to our services.
• To keep you informed about the conditions of the services we provide.
• To inform you about updates to our services and offer relevant information about them.
• To keep in touch with you, so we can give you better service.
• To manage the contractual relationship with you as a client, including collections.
• To prevent unlawful activities and to meet tax obligations, as the law requires.
• To share data with affiliated or related companies of TBTB Global, when they need it for the purposes listed here.
• To support internal or external audits.
• To send you commercial information about our services, events or promotions by email, phone or other digital channels.

Legal framework

This policy is governed by the laws of the State of Florida, United States. Any dispute about it is subject to the exclusive jurisdiction of the courts of Miami-Dade County, Florida, except where mandatory law where you live provides otherwise. We also follow applicable United States federal and state rules, including state security breach notification laws. Where other privacy laws apply to you, such as the GDPR in the European Union, we respect the rights they give you.

Your rights

You can ask to access your data and confirm how it is processed, to correct inaccurate data, to delete your data under specific conditions, to receive it in a transferable format and to object to or limit its processing. You also have the right not to be subject to a decision based only on automated processing, including profiling, when it has legal or similarly significant effects on you, in line with Article 22 of the GDPR.

Consent

When your consent is needed, we ask for it when we collect the information, for the specific purposes we state. Where the law that applies to you sets rules on the form of consent, those rules apply.

How long we keep it

We keep personal data for as long as the purpose it was collected for remains, or for the period set by a legal, contractual or case law provision.

International transfers

We may transfer the information you give us to affiliated or parent companies of TBTB Global based abroad, to fulfil the purposes of this policy, keeping track of how and where it is sent. For transfers from the European Economic Area to countries without an adequacy decision of the European Commission, we use appropriate safeguards under the GDPR: Standard Contractual Clauses, Binding Corporate Rules or equivalent legal instruments for transfers within the group, or the adequacy decision where one exists and remains in force.

How to make a request

Email hello@wesamplify.com to know, access, correct, update, object to or delete your personal data. We answer requests within a reasonable time, as required by applicable law. If we need more time, we tell you why.

• Requests and complaints: include your name, a description of your request and how to reach you, so we can verify and answer it.
• Updates and corrections: identify yourself and tell us what to update or correct, with supporting documents.
• Deletion: you can ask us to delete your data when it is not processed in line with the rules, is no longer needed for its purpose, or the period needed for that purpose has passed. This right is not absolute: we may decline when you have a legal or contractual duty to remain in our records, or when deletion would hinder legal, tax or administrative proceedings.

Cookies and analytics

• We do not use analytics cookies.
• We do not use advertising cookies or tracking pixels.
• We do not use cookies to build marketing profiles.

If cookies are used, they are limited to those strictly necessary to run the site securely and reliably, for example security, session continuity or language preferences. You can delete or block cookies in your browser settings. Blocking strictly necessary cookies may affect how the site works.

Updates to this policy

We review this policy periodically, at least once a year, or when data protection law changes significantly. The latest version is always on this page.

Governing law and disputes are covered in our Terms of service. This page is informational and is not legal advice.